What is the lead time of an order?

We do our best to perform a contract at the shortest period of time. Lead time mainly depends on the services' graphic complexity, amount of subpages and materials delivered by the Customer. The term of realization is discussed with Client each time. Most often it's up to 25 business days for average advanced services counting from the moment of all agreements and a delivery of all required data by a Contractor. Usually a mean time of making a standard web page ready takes out 15 working days. Naturally the whole is prepared with the highest sedulity.

Is the long-distance cooperation possible?

Naturally, it's one of our priorities of functioning. A customer delivers necessary data by electronic way (e-mail, FTP) and agrees with us details on the project realization. Inter alia there is phone and e-mail contact available. Finished project is presented to acceptance on testing web page. This way, saving time and money we can settle project appearance and possible corrections. With our Customers from the area of Silesian area we are able to meet personally.

Do you provide hosting services?

Dreamstorm Group provides a web page publishing on a chosen server. We also propose suiting domain name. Hosting services are provided by other specialized companies, because Dreamstorm does not administrate it's very own server at this moment. We seek out and suggest to our Customers the most price-attractive servers and domains, which is one of the stage of our cooperation with the Contractor. All these activities has it's purpose to generate the lowest expenses possible.

How to finalize transaction?

After the project accomplishment a Customer has a possibility to check it in a way of essence and visual. If the project is made in a right way and the Contractor professes it's unreserved we send our account number for payment of stipulated price and make out a bill. Accomplished web page and necessary access passwords (if available) are being sent after a cash remittance on our account or transfer money in other appointed way of payment.

Do you provide long-time care?

We realize that in a few days after a project accomplishment and a delivery to a Client, proposition or need of implementing small changes, like a content correction, may appear. For five days from the moment of payment we freely do small corrections. Other significant changes including reconstruction, expansion, and updates of page content are conducted for a charge.

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